Your Help is Needed
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Your Help is Needed

Geeks (like you and me) often act as 'Family Computer Technicians', called upon to solve the technical issues encountered by our relatives and family friends.

Some excellent articles by Scott Hanselman have fired me up about raising the standard of this help, and improving the security of the PC's we're responsible for.

I want to start a bandwagon. And I want you, my excellent readers, to jump on board.

One day each month (let's say the 3rd day of the month) we will remind each other to achieve certain simple things on our home pc's, and the home pc's of our Mum's, our Dad's, our Uncle's, Aunts, in-laws, grandparents -- any home PC's we come in contact with.

The Goals to be acheived are:

  1. Regular Backups
  2. Anti Virus software: Installed and Up To Date
  3. Internet Firewall enabled
  4. Spam Protection
  5. Spyware Protection
  6. Windows Update Service

If all of that is achieved I think the world will be happier place.

For the first month I want to focus on our own computers. So on the 3rd of September, I'll be trying to focus attention toward backing up home computers.

More to follow -- but let me leave you with this question: when did you last backup your home PC?





'lurker' on Mon, 30 Aug 2004 02:18:56 GMT, sez:

Boy oh boy -- I am so sick of fixing my mum's computer. You want me to do !!more!! of this sh!t ?



'Another Lurker' on Mon, 30 Aug 2004 02:25:11 GMT, sez:

I have a CD that contains all this stuff and I just whack it on ppl's computers.

firewall and virus protection (AVG love it)

Adaware or spybot (both are good)

plus winzip and adobe reader because my rellies always need those but don't have them



'Joel Martinez' on Mon, 30 Aug 2004 11:50:38 GMT, sez:

I'd like to add another item to that list. It is the principle of least privilege. These home users who browse the web and check email 99% of the time should not be running as administrator. This will only be accomplished through people like us edumacating the masses about not running as adminstrator.

And while I'm at it, I'd like to see the next generation windows installers include support for this by having the user create an admin password and their own account at the same time ... and stressing that they should only use admin for admin stuff.



'Jonathan' on Mon, 30 Aug 2004 12:03:27 GMT, sez:

Another important point is to have them store their backup in a seperate building/location than the computer. We would kick ourselves if we went to all the trouble of getting our relatives to backup, only to have their computer AND backup disc both burn in the event of a house fire.

BTW, I can proudly say that I backed up yesterday morning. It was step 1 of installing SP2. Step 2 was to create a System Recovery Point, though I later discovered SP2 took care of this during installation by automatically creating a recovery point. Thanks MSFT.




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